Help through Counselling and Psychotherapy
We provide a professional and confidential service for people who feel that talking with a counsellor may help them manage difficult times in their lives. The first stage is assessment, the second is meeting a counsellor who has the right skills to help.
What we offer
Initial face to face assessment with an experienced clinician, normally within 7 to 14 days of approaching us.
Matching with a counsellor
Following assessment, a smooth transition to a counsellor who has the appropriate training and experience to offer a therapy suited to your needs
A confidential service
An independent and confidential service. There are legal limits to confidentiality which you can discuss with the assessor if you are concerned. These apply in situations where terrorism or the abuse of children are involved. We discuss with you any circumstances which may lead us to think talking to someone else might be helpful: for example your GP, if we are concerned about your health.
We can provide sessions outside normal working hours at evenings and weekends.
Short or long-term
Short term focused work where indicated, but the possibility of longer term open ended work for deeper issues
Alongside or in place of medication
Medication can help manage difficult emotions, but will not solve the problems which may have caused them. Counselling can help find a new understanding and perspective on your situation, making difficult choices easier.
Cost related to income
There is a standard charge of £60 for an assessment appointment which may last up to 90 minutes. It costs us £60 to provide each 50 minute counselling session. We ask people to contribute as much as possible. If your financial circumstances change while you are receiving counselling we can review your contribution to our costs.
Our Staff Team
Supported by our administrator and volunteers, at present our staff team comprises the clinical director, four supervisors, four assessors and sixteen therapists. Together we provide a professional fully accredited service with appropriate assessment and supervision of evidence based practice.
Our counsellors are trained in a range of therapeutic approaches which include:
- Art Therapy
- Cognitive Behavioural Therapy (CBT)
- Eye Movement Desensitisation and Reprocessing (EMDR)
- Group Analytic Psychotherapy
- Integrative, Humanistic Therapy
- Mindfulness Based Cognitive Therapy (MBCT/MBSR))
- Nature Therapy
- Psychodynamic Therapy
- Relationship Counselling
our statistics help to give a picture of people's experience with us
Progress through the service
- assessment only: where people decide that this is not the right time for them to come 13%
- unplanned ending: where personal circumstances mean someone stops counselling before therapy is finished 17%
- completed therapy: where someone has decided with their counsellor that this is the right time to end therapy 70%
Quality of the counselling relationship
- felt understood 91%
- found it easy to talk 94%
- felt listened to 98%
- felt respected 99%
People come to counselling for different reasons. Our feedback questionnaires ask people in what areas of their lives they feel counselling has helped. Below you see the percentage of people who found their coping mechanisms improved and the areas where this happened. Where counselling was not seen to be of help, this area may not have been an issue for the person. You also see how people felt they had developed in other ways