May 2020: Healthwatch Survey

Healthwatch says: “With essential services faces unprecedented challenges, it is vital that we get your views on what is working well, any issues and further information needed. Your feedback could really help services to save lives” To complete the survey follow the link or email: for a paper copy and a prepaid envelope.

Young adults survey: If you are between 18 and 30 we would like to invite you to complete our Mental Health and Wellbeing Survey. This has been developed by Marches Counselling Service in consultation with young adults and local youth services so we can build on our strategy to improve access to therapy for the under 30’s.  Our aim is also to foster  greater involvement in the future development of our services. You can complete the survey here



Existing clients:               Please be assured that we are doing our best to honour commitments to existing clients. Most will be able to access therapy remotely with their counsellor. In some circumstances it may be necessary to agree a break in therapy or transfer to another therapist. We hope to keep any changes to a minimum and believe that these measures can continue to provide an acceptable service to the majority.

New clients:                     We are at present arranging online assessments for new clients. We are aware that these are special times and that to continue to support the local community we need to maintain our service, albeit in a reduced form. We will return to face-to-face assessments as soon as it becomes safe to do so.

If you are considering an assessment please note when contacting us whether you have access to Skype or a similar online service. You may not have an immediate response from us, but messages are being picked up daily if there is no one available to respond immediately.

January 2020

  • New training events & CPD sessions for counsellors & therapists posted here
  • As part of our pledge to support initiatives to tackle climate change the MCS board has approved changing our energy supplier to Octopus Energy.